Version 4 · effective 2026-09-30 · body SHA-256 74934f8405877df3…
Contact WhitefriarsGlass.uk through Contact Site Owner and include the Store order reference, the problem and the outcome sought. We will acknowledge the complaint, investigate the order and supporting evidence, keep you informed where appropriate and provide a reasoned final response without undue delay. This route does not restrict statutory consumer rights or access to a court or regulator.
If a complaint cannot be resolved directly, the final response will give the alternative dispute resolution information that applies at that time. WhitefriarsGlass.uk does not claim membership of, or commitment to use, a particular ADR provider unless the published final response identifies a verified accredited provider and explains whether participation is required or accepted.